Bereavement Assistance

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Reviews of Bereavement Assistance

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  Bonnie Carter Added February 03, 2018

  ★ ★ ★ ★ ★
  An incredibly professional, caring, sensitive and dedicated organisation who go above and beyond their calling. No question was too silly, no request too much trouble. I cannot recommend them highly enough. I know my mum's body was treated with the dignity, love and respect that she deserved to the very end. Michele was truly a gem. And if anyone from rural Victoria is reading this, they do come anywhere. My brother phoned BAL at 9.30pm after mum had died, and by 2.30 am BAL had arrived and were on the way back to Oakleigh with mum's body. That included at least a 3 hour drive! Do not hesitate to use this company. You will never regret it. They are a shining light in an industry that preys upon people at the most vulnerable and emotional time of their life. Thank you from the bottom of my heart. Bonnie.
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  micKalski Added October 06, 2017

  ★ ★ ★ ★ ★
  Absolutely fantastic support provided by Michele of Bereavement Assistance. My sister and I were lost as to how to proceed following the loss of our mother and we were recommended to contact Bereavement Assistance by the Social Team at Monash Hospital. This alone spoke volumes as Monash have nothing to gain from this referral but they insisted that patient families had nothing but positive experiences using this service during what is a difficult time for everyone.
  
  This proved true as we had complete communication throughout the process and it felt very personal thanks to the great amount of empathy shown by Michele. Even though this is a not-for-profit organisation, the high level of service is still there and you are made to feel important - add to that the great value received for the cost.
  
  Thank you Michele and Bereavement Assistance - and while I hope to not have to use your services anytime soon, I know who we will turn to in the future for support.

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